Refund Policy

Last updated: April 2026

This is a translation. If any version differs, the Arabic version prevails.

1. Free trial

Saden offers 60 free minutes to try the service, no credit card required. You can cancel the trial at any time at no cost.

2. 7-day refund

You can request a full refund within 7 days of your first payment. We don't ask for a reason — we refund in full.

3. After 7 days

After 7 days have passed from your payment, payments are not refunded. However, you can cancel your subscription at any time from the dashboard and the service runs until the end of the current billing period.

4. Dedicated phone number

If you purchased a dedicated phone number ($5/month) and cancel your subscription, the number is released automatically at the end of the billing period. Number fees are not refunded after purchase.

5. How to request a refund

Send your refund request to support@saden.ai with the email address on your account. We process requests within 3 to 5 business days.